Privacy Policy
This Privacy Policy explains how Hidden Path handles personal data in connection with its website and reservation-based culinary and market tour services. It applies to information collected when you browse the site, submit a booking request, communicate with us, or take part in a guided experience.
Data We Collect
We may process identification and contact details, booking and attendance information, dietary preferences or restrictions you choose to provide, payment-related records, communication content, and basic technical data such as device and usage information. We use this information to manage reservations, confirm routes and tastings, handle payments, and support service operations.
How We Collect Data
We receive data directly from you when you submit a request, make a booking, share dietary information, or contact us. We also collect limited technical data through the website and may receive operational information from payment processors or other service providers involved in completing a booking.
Cookie Types
Our website may use essential cookies needed for security and core functions, preference cookies that remember basic settings, and analytics cookies that help us understand site use. Cookies may be session-based or persistent depending on their purpose.
Cookie Controls
You can usually control cookies through your browser settings and, where available, any on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or other basic website functions.
Contact Information
Use the contact details below for privacy questions, access requests, or correction requests.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing based on legitimate interests where that ground applies.
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We may ask for additional details to verify your identity and to process the request accurately.
Booking, payment, and communication records are retained for the period needed to manage the service, resolve disputes, meet accounting or tax obligations, and maintain business records. When data is no longer required, we delete it or anonymize it where feasible.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
How We Use Data
We use personal data to respond to inquiries, manage date and group requests, collect and confirm dietary information, check venue availability, confirm routes and tastings, process booking payments, coordinate meeting point check-in, and deliver guided tasting walks. We also use data to maintain records, improve website performance, prevent misuse, and meet legal and accounting obligations.
Service Providers and Partners
We may share data with payment processors, website hosting providers, communication tools, and other operational partners that help us run the website and complete bookings. Where third parties process data on our behalf, they are expected to use it only for the agreed service purpose and to protect it appropriately.
Legal Disclosures
We may share personal data with authorities, courts, or other parties when necessary to comply with law, respond to lawful requests, protect our rights, or address security and fraud concerns. We may also disclose information where required to establish, exercise, or defend legal claims.